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Yeastar H Series Hotel PBX

Tailored Communication Solutions for the Hospitality Industry

Whether you’re running a cozy motel or managing a large-scale resort, delivering exceptional guest experiences and ensuring smooth daily operations are essential to building a strong reputation and a loyal customer base. The Yeastar H Series Hotel PBX provides an all-in-one communication solution designed specifically for the hospitality sector. Fully customizable, it empowers guest-focused hotels to streamline operations, enhance service quality, and automate routine hotel tasks with ease.

 

 

Meet Hospitality Demands of Today and Tomorrow

Yeastar P-Series Phone System is an open-standard, simple-to-use solution optimized for hospitality sectors. It integrates easily into existing hotel infrastructures, supporting both SIP phones and analog phones, and include inbuilt hospitality-centric features like PMS integration, call accounting, voicemail, and more that take hotel service to next level.

With Yeastar P-Series Phone System’s universal connectivity, coupled with Yeastar VoIP gateways (including TA FXS/FXO gateways), the solution particularly adept at networking various analog and IP equipment as well as telephony networks, ensuring compatibility and efficiency in different hotel setups.

Solution Highlights At-A-Glance

      • Lower cost than traditional hotel phone systems
      • Easy to use, manage and future proof
      • No need to purchase new phones/equipment
      • Hospitality Features such as wake-up calls, house-keeping status, call accounting, check-in/check-out and more
      • Integration with leading property managemewnt systems(PMS) and PMS middlewares including Oracle Hospitality Opera, Micros Fidelo and more
      • Leading hotel phone compatibilty.Support auto provisioning 270+ mainstream hotel phone models in the market
      • Little-to-no downtime via local phone system redundancy or other high availabilty setups
      • Central management for chain hotels to monitor and manage different sites’ phone systems in one central and intuitive platform. Breeze through remote site IT management

How it Works

Front Desk & Housekeeping
    • Guest caller name display
    • Wake-up call  scheduling
    • Room check-in/check-out
    • Call accounting & minibar charges
    • Dial room phone to update housekeeping status
    • Automatic room call permission changes upon check-in/out
    • Call Operator Panel for one-click management of all room booking calls and guest calls
For Guest Experience
    • Welcome guests with custom greeting
    • Guest-centric wake-up call services
    • Do-Not-Disturb room status
    • Multi-language voicemail prompts and auto reset guest voicemail boxes on check-out
    • Easy emergency calling
For Hotel Business and Regular Staff
    • Easy website booking with click-to-call link
    • Automated call reception & customised greeting with custom prompts, IVR, ring group, queue and more
    • Staff stay  connected anywhere with easy Linkus UC Clients (mobile/desktop/web Softphone app)
    • Business SMS texting for booking confirmation and more
For System Admin & IT
    • Easy and seamless PMS. phone and other hotel infrastructure integration
    • Point-and-click configuration
    • Hotel phone bulk auto porvisioning
    • Comprehensive call logs and reports
    • Reliable PBX hot standby redeundancy
    • System remote & central management support

Guest Reception

See guest name on reception, room service and management phones. Use ready-made PMS integartion to streamline front-desk and house-keeping functions and have everything ready for billing when guests check-out.

Staff Mobility & Collaboration

Mobile app empowers staff to stay connected and responsive to guest requests while on the go. With integrated chat, voice and video features, enhance collaboration between different departments.

Room Booking

Add “Click-to-call” button to hotel website  and see booking rates soar. The system’s inbuilt WebRTC trunk and advanced call centre features help reduce customer call wait times and build brand loyalty with custom greeting, multi-language IVR and more.

SMS Notification

Send & manage SMS notifications for room booking confirmation etc,  while keeping employees’ personal number private. Promote your brand services, restaurants and amenities before, during and after their stay.

Emergency Calling

Keep staff and guests safe with inbuilt emergency calling feature. Allow calls to go at any time to emergency number and trigger a notification to emergency contacts at the same time.